Nov 1, 2021
Episode 36 of the Legal Tech StartUp Focus Podcast —
Interview with Rich Lee, a co-founder and CEO of New Era
In this episode of the Legal Tech StartUp Focus Podcast
your host, Charlie Uniman, interviews Rich Lee, a co-founder and
CEO of New Era ADR. On its website
New Era ADR says “Use smarter, more intuitive tools to get to
resolution faster with some of the most experienced mediators and
arbitrators in the industry. Do it all from home or anywhere in the
world on our fully-digital platform. Get everything done in one
place, without everyone being in one place. Don’t waste your time,
money, or energy on logistics or fighting, make it simple with New
Here are some topics that Rich and Charlie
- How Rich made his way from law school to co-founding
New Era ADR.
- How Rich’s experience as a GC and also as a business
person at IP-related businesses (where he confronted first hand the
expense and inefficiencies of litigating disputes in court) informs
his vision for New Era ADR.
- What’s New Era ADR’s secret sauce when it comes to
providing a software-based approach to alternative dispute
resolution? (Hint: Among other things, shorter times-to-resolution,
a “virtual first” approach, an emphasis on UX and the customer
experience, and versatility as a platform that enables New Era ADR
to handle not only disputes that involve commercially sophisticated
parties, but also disputes that involve consumers and disputes that
have A2J implications)?
- What business successes are Rich and his co-founders
most proud of to date.